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Slovakia’s Matej Bel University (UMB) is an institution that links educational-process quality to key academic and practical outcomes. Adopting a long-term development plan, UMB decided to apply ISO quality standardisation and to implement an ESG-compatible system (Standards and Guidelines for Quality Assurance in the European Higher Education Area) – the former for its focus on the management and continual improvement of processes, and the latter for its concentration on student and stakeholder involvement in evaluating educational quality, its provisions for transparency, and its projection of a quality assurance framework for increased awareness of study programmes and procedures.

The Implementation of an Internal Education Quality Assurance System at Matej Bel University in Banská Bystrica