RESEARCH CONCERNING THE ACHIEVEMENT OF AN INTEGRATED PLATFORM TO SUPPORT SMEs

The paper presents an Integrated Platform based on a set of syntactic-semantic technologies, which are used to understand and create software solutions. These ones allow users to have a friendly connection to IT systems, for getting information and answers to the requests that they have expressed in interrogative phrases, not by keywords. Integrated Platform to support SMEs will have, as primary function, the SMEs small traders interest vectors coupling, on various information categories, with the Web information. The Integrated Platform represents the SMEs Collaborative Work Environment (CWE), itself. 1. USING COLLABORATIVE WORKING ENVIRONMENT FOR THE SMEs PLATFORM DEFINING Collaborative Working Environment concept is a working methodology that creates an environment for collaborative component teams in order to achieve a goal. The collaborative environment involves the achievement of a communication system that allows teams to identify information system components, to simplify them, to link them, to automate their processing and to control information access to reach the goal. The Collaborative Working Environment (CWE) is the base for the participatory management, in which each participant user can access the system, in a parallel way and in real time, [1], [3]. The system should be operational at entire organization (macroeconomic entities) and for each decision level (single manager). The system is opponent to the classical techniques and traditional methods for an economic entity management. Both systems recognize that human resource is the one that has unlimited potential to solve problems and to make decisions, [2]. It is obvious that the CWE system makes the responsibility transfer from the individual level to the group level, without diminishing the responsibility of the manager's decision. That involves a series of changes of the management system and of the subsystems components; the decision maker can finally obtain enough information to adopt the optimal decision. Today is the tendency to use at large-scale the economic entities in the collaborative process. Also, there are recent developments, at world level, which are characterized by the emergence of virtual organizations and networks. Their interconnection into the EDI networks (Electronic Data Interchange) has imposed the virtual teams, which can be used in CWE projects platform, [4]. The CWE communication framework organization can be achieved by: the institutionalization of information exchange mandatory procedures with key partners, the main partners being CNIPMM, MIMMCTPL, FNGCIMM, INIMM and SMEs as main users. Procedures must be developed together, [3]. creating an information access system for all entities levels, that have access to the system. There is an achievable access by the IT facilities using of the designed platform, ANNALS of the ORADEA UNIVERSITY. Fascicle of Management and Technological Engineering, Volume X (XX), 2011, NR1