Examining the Impact of Tour Guides’ Professional Competences on Service Quality, Tourist Satisfaction and Repurchase Intentions towards Package Tour Products
Author(s) -
Yi-Chien Lin,
MeiLan Lin,
YiCheng Chen
Publication year - 2018
Publication title -
journal of tourism and hospitality management
Language(s) - English
Resource type - Journals
eISSN - 2372-5125
pISSN - 2372-5133
DOI - 10.15640/jthm.v6n2a9
Subject(s) - tourism , service quality , competence (human resources) , marketing , business , quality (philosophy) , service (business) , advertising , psychology , empirical research , social psychology , political science , mathematics , philosophy , epistemology , law , statistics
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