Application of generic quality management models in European universities | Zendy

Virginija Kargytė | Zendy

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Application of generic quality management models in European universities

Author(s) -

Virginija Kargytė

Publication year - 2015

Publication title -

management theory and studies for rural business and infrastructure development

Language(s) - English

Resource type - Journals

eISSN - 2345-0355

pISSN - 1822-6760

DOI - 10.15544/mts.2015.33

Subject(s) - quality (philosophy) , context (archaeology) , computer science , higher education , quality management , quality management system , management science , knowledge management , process management , business , management system , political science , operations management , engineering , paleontology , law , biology , philosophy , epistemology

In the context of intensive discussion regarding the effectiveness of internal studies’ quality management systems implemented by universities and the potential of generic quality management models developed outside of higher education to contribute tangibly, this paper aims to perform the analysis and comparison of specific and generic quality management models applied by universities within the European Higher Education Area and to discover whether generic quality management models are relevant for European universities of today and how can they be applied. Methods of document analysis, modelling, classification and comparative analysis have been employed for the research. Results reveal that some elements of generic quality management models can compensate weak points of specific ones. Thus, the approach for European universities of how to integrate these different models is proposed in the paper. JEL Codes: I23, L20, M10.

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