Comercio electrónico, online dispute resolution y desarrollo

The present article addresses the relationships between e-commerce and development. Adopting an analytical and reflective perspective, it copes first of all with e-commerce as promoter of development, and later with odr as a tool to reinforce legal certainty in cyberspace. It concludes that odr, by improving user’s trust in e-commerce, and e-commerce itself, fostering the growth of digital economy, may together have a highly positive impact on the development of Latin American countries. Although e-commerce has great expansion possibilities in the region, in order for it to realize its full potential, legal certainty needs to be reinforced within the virtual realm. To this end, the use of an odr mechanism (a result of combining adr and ict together) when chosen by the parties involved, becomes a very suitable tool.