Rudeness and Medical Team Performance
Author(s) -
Arieh Riskin,
Amir Erez,
Trevor Foulk,
Kinneret S. Riskin-Geuz,
Amitai Ziv,
Rina Sela,
Liat Pessach-Gelblum,
Peter Bamberger
Publication year - 2017
Publication title -
pediatrics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.611
H-Index - 345
eISSN - 1098-4275
pISSN - 0031-4005
DOI - 10.1542/peds.2016-2305
Subject(s) - psychological intervention , teamwork , intervention (counseling) , distraction , medicine , workload , cognition , patient safety , narrative , psychology , nursing , applied psychology , health care , psychiatry , cognitive psychology , linguistics , philosophy , political science , computer science , law , economics , economic growth , operating system
Rudeness is routinely experienced by medical teams. We sought to explore the impact of rudeness on medical teams' performance and test interventions that might mitigate its negative consequences.
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