Options for Implementing Lean Management Elements (Case Study of a Restaurant at the Warsaw Chopin Airport)

The study presents the outcome of application of selected Lean Management tools in a fast-food bar located at the Warsaw Chopin Airport. Relying on observations made in other bars managed by the company since 2010, we prepared reliable proposals of how to improve selected elements of production and organisation of work. The following tools were used in the study: (1) Value Stream Mapping (VSM), (2) Kaizen, (3) 5S. Application of Lean Management tools shortened the production process, enhanced work and reduced energy consumption. Simple organisational changes and changes in the attitudes of employees maximised profits and saved time and money. It must be remembered that the tools presented in the study were tailored to the case discussed. With the ability to consult all possibilities related to the distribution of working tools and side dishes with the employees, we managed to choose the most optimum and ergonomic solutions.