Social responsibility of manufacturers of crystal glass in the context of ensuring food safety. Case study

The increasingly popular CSR concept implemented in the food chain plays an important role also in the context of the manufacturer's responsibility for the health of the users of the manufactured products. The synergy of CSR activities and the use of Good Manufacturing Practice (GMP) enables delivery solutions which ensure the desired and acceptable level of health safety, while respecting certain standards expected by foreign markets. Export to these markets requires, in addition to respecting certain international guidelines, also taking into the account socially responsible customer expectations. The presentation of the indicated relationships in the context of the solutions used in a particular company operating in Poland is the main objective of this article. This issue is examined on the example of the Crystal Glassworks Factory, which aspires to the position of an industry leader in the Polish industry of decorated crystal glass products.