User-focused design factors of workspace for nearly zero energy office renovation: findings from literature review

This paper highlights the importance of considering user satisfaction in office renovation. Userfocused design approach in nearly zero energy office (nZEO) renovation is a way to increase user satisfaction and the value of office quality while meeting energy efficiency goal. The purpose of this paper is to investigate considerable measurement factors affecting user satisfaction. It is also to help better understating about user/occupants’ preferences. Measurement factors are studied through literature reviews in relation to user satisfaction of workspaces. The approach aims to give a guide for analysis and evaluation of user satisfaction and to strengthen their importance in an office renovation. The findings present that main measurement factors to increase user satisfaction are not only associated with indoor environmental quality but also with psychological issues such as a feasibility of collaboration, social contact, etc. Additionally, the relationship between measurement factors and hierarchy of user requirements are described.