Open AccessAn Improved Approach to the Construct of Virtual Work Based On Estonian Service Sector Organisations
Author(s) -
Kandela Õun,
Gerda Mihhailova
Publication year - 2011
Publication title -
lithuanian journal of statistics
Language(s) - English
Resource type - Journals
ISSN - 2029-7262
DOI - 10.15388/ljs.2011.13914
Subject(s) - estonian , virtuality (gaming) , respondent , construct (python library) , interview , teamwork , index (typography) , work (physics) , computer science , service (business) , sample (material) , knowledge management , tertiary sector of the economy , operations research , engineering , marketing , business , management , sociology , world wide web , political science , artificial intelligence , economics , mechanical engineering , philosophy , linguistics , chemistry , chromatography , anthropology , law , programming language
The use of virtual teamwork is still a relatively new field for academic research and, even when researchedempirically, case study, interviewing or other small sample approaches are usually used. The aim of the paper is to present animproved construct of virtual work based on the Estonian service sector. The novel and theoretical contributions of the paperstem from presenting the improved approach in a new model that uses virtuality; a comparison is also made betweenvirtuality indices of easy and hard work. The empirical results presented in the paper are based on a sample of 781 respondentsfrom 93 service sector organisations. It was found that the improved index is linked to the initial index but differencesbetween respondent groups are clearer, and the improved index is much more user-friendly than the first virtuality index suggestedby the authors.
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