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Exploring the hidden potential of product design to mitigate supply chain risk
Author(s) -
Federica Ciccullo,
Margherita Pero,
Maria Caridi
Publication year - 2017
Publication title -
international journal of electronic customer relationship management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.314
H-Index - 12
eISSN - 1750-0672
pISSN - 1750-0664
DOI - 10.1504/ijecrm.2017.086753
Subject(s) - supply chain , business , supply chain risk management , supply chain management , new product development , product (mathematics) , modularity (biology) , product design , exploratory research , product management , risk management , industrial organization , process management , service management , marketing , risk analysis (engineering) , operations management , economics , geometry , mathematics , finance , sociology , biology , anthropology , genetics
Although it is well known that product design affects supply chain management, much less has been written about whether and how product design affects supply chain risk management. This research gap brought us to study the following research questions: which new product development (NPD) practices can mitigate supply chain risk? And how? Based on seven exploratory case studies, we found that four categories of NPD practices, as well as product modularity, are effective supply chain risk mitigation levers. Moreover, we found that the conjoint adoption of NPD practices and product features (i.e. 'bundles') has a synergistic effect on supply chain risk mitigation

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