Citizens' perceptions of corruption and e-governance in Jordan, Ethiopia and Fiji - the need for a marketing approach | Zendy

Raghuvar D. Pathak | Zendy; Rakesh Belwal | Zendy; Gurmeet Singh | Zendy; Rafia Naz | Zendy; R. F. I. Smith | Zendy; Khalid Al Zoubi | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

Citizens' perceptions of corruption and e-governance in Jordan, Ethiopia and Fiji - the need for a marketing approach

Author(s) -

Raghuvar D. Pathak,

Rakesh Belwal,

Gurmeet Singh,

Rafia Naz,

R. F. I. Smith,

Khalid Al Zoubi

Publication year - 2012

Publication title -

electronic government an international journal

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.288

H-Index - 34

eISSN - 1740-7508

pISSN - 1740-7494

DOI - 10.1504/eg.2012.048005

Subject(s) - language change , corporate governance , perception , business , political science , marketing , psychology , art , literature , finance , neuroscience

The purpose of this research is to assess citizen’s perceptions of corruption and e-governance in Jordan, Ethiopia and Fiji. The research is based on surveys using structured questionnaires and focus group interviews. Conclusions are derived from a mix of descriptive and inferential analysis. The survey covers a total of 1212 respondents using stratified sampling. Findings reveal that public-sector corruption and demands for bribes are increasing in each country. Only a few people are aware of e-governance and feel that it can help in curbing corruption. The study proposes that to mitigate negative forces in the implementation of e-governance such as corruption, digital divide and urban bias, developing countries need to apply a marketing approach to e-governance services.

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research