Factors affecting students' satisfaction on a web course | Zendy

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Factors affecting students' satisfaction on a web course

Author(s) -

Robin Mason,

Martin Weller

Publication year - 2000

Publication title -

australasian journal of educational technology

Language(s) - English

Resource type - Journals

eISSN - 1449-5554

pISSN - 1449-3098

DOI - 10.14742/ajet.1830

Subject(s) - course (navigation) , online course , presentation (obstetrics) , course evaluation , computer science , distance education , multimedia , mathematics education , massive open online course , psychology , medical education , world wide web , higher education , engineering , medicine , political science , law , radiology , aerospace engineering

This paper takes the form of a dialogue between the evaluator and the course team chair of a very large web-based course presented by the Technology Faculty of the UK Open University. An extensive evaluation has been conducted following the first pilot presentation of the course, and the two authors discuss the findings as they relate to students' satisfaction with the course. Seven key issues are raised: skills versus academic content, students' previous computing experience, interaction through computer conferencing, online group work, online tutoring, students' lack of time, and revising a course in the light of evaluations. Finally, the results of this course are compared to three other web courses.

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