Open AccessWas This Readmission Preventable? Qualitative Study of Patient and Provider Perceptions of Readmissions
Author(s) -
Jane Stein,
Paul Douglas Ossman,
Anthony J. Viera,
Carlton Moore,
Beth Ann Brubaker,
John French,
E. Allen Liles
Publication year - 2016
Publication title -
southern medical journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.332
H-Index - 75
eISSN - 1541-8243
pISSN - 0038-4348
DOI - 10.14423/smj.0000000000000465
Subject(s) - medicine , service provider , health care , medical emergency , family medicine , focus group , medline , qualitative research , emergency medicine , service (business) , social science , business , economy , marketing , sociology , political science , law , economics , economic growth
Readmissions are a costly, burdensome, and potentially preventable occurrence in the healthcare system. With the renewed national focus on the cost and quality of health care, readmissions have become a major target for improvement; however, in general, the viewpoints of patients and healthcare providers have not been considered in these discussions. We aimed to compare provider and patient perspectives on the preventability of hospital readmissions. We also aimed to compare the factors that patients and providers perceive as contributing to readmissions.