Open AccessCloud-Based Sentiment Analysis for Measuring Customer Satisfaction in the Moroccan Banking Sector Using Na?ve Bayes and Stanford NLP
Author(s) -
Anouar Riadsolh,
Imane Lasri,
Mourad ElBelkacemi
Publication year - 2021
Publication title -
journal of automation mobile robotics and intelligent systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.137
H-Index - 8
eISSN - 1897-8649
pISSN - 2080-2145
DOI - 10.14313/jamris/4-2020/47
Subject(s) - sentiment analysis , cloud computing , naive bayes classifier , customer satisfaction , business , computer science , bayes' theorem , artificial intelligence , natural language processing , marketing , bayesian probability , operating system , support vector machine
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