The Psychological Benefits and Costs of Positive and Negative Intergroup Contact

Over 60 years of research has established that positive contact between members of opposing social groups is one of the most important factors in improving relations. Despite this large body of research on positive contact, the importance of negative contact has been largely overlooked. In particular, the processes that mediate the relationship between negative contact and intergroup antipathy remain largely understudied. Furthermore, contact scholars have primarily focused on the effects of contact on prejudice. Thus, it is still unclear whether positive contact and negative contact are predictors of intergroup outcomes beyond prejudice. Contact studies have also primarily been conducted in Western nations, leading to an uncertainty about the degree to which the effects of positive and negative contact are culturally specific or universal. In addition, while substantial evidence has indicated that positive contact with sexual minorities predicts reduced sexual prejudice among heterosexuals, little attention has been paid to the importance of gender of contact partners. The current program of research aims to fill these four gaps in the contact literature. Studies 1-3 examine positive and negative contact as predictors of prejudice and intergroup outcomes beyond prejudice (i.e., negative metaperceptions), and the underlying psychological process that mediates the relationship between negative contact and intergroup attitudes. The studies also test the generalizability of positive and negative contact effects, drawing on data from White Americans (Study 1, N = 207), Hong Kong Chinese (Study 2, N = 145), and Buddhist Thais (Study 3, N = 161). Results were similar across all three nations. More specifically, when negative contact was not taken into account results indicated that positive contact reliably predicted lower levels of old-fashioned and modern prejudice toward, and negative metaperceptions about, Black Americans (Study 1), Mainland Chinese (Study 2), and Muslim Thais (Study 3). When negative contact was controlled for, however, positive contact became a less reliable predictor of intergroup outcomes. Furthermore, negative contact appeared to be a more consistent predictor of these intergroup outcomes than positive contact. Finally, intergroup anxiety acted as a mediator of both positive contact and negative contact effects. Study 4 extends the previous studies by testing whether positive and negative contact with sexual minorities predict collective action for equal rights among heterosexual Australians (N = 294). This study also explores whether the relationships between both types of contact and collective action intentions vary depending on the gender of heterosexuals and the gender of sexual minorities. In this correlational study, I found that positive contact with gay men and positive contact with lesbian women both independently predicted