Open AccessIs an apology enough? How to resolve trust breakdowns in episodic online interactions
Author(s) -
Asimina Vasalou,
Astrid Hopfensitz,
Jeremy Pitt
Publication year - 2007
Publication title -
electronic workshops in computing
Language(s) - English
Resource type - Conference proceedings
ISSN - 1477-9358
DOI - 10.14236/ewic/hci2007.76
Subject(s) - regret , reputation , action (physics) , computer security , psychology , internet privacy , reputation system , computer science , social psychology , political science , law , machine learning , physics , quantum mechanics
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