Open AccessSoftware Development Outsourcing Relationships Trust: A Systematic Literature Review Protocol
Author(s) -
Siffat Ullah Khan,
Mahmood Niazi,
Naveed Ikram
Publication year - 2010
Publication title -
electronic workshops in computing
Language(s) - English
Resource type - Conference proceedings
ISSN - 1477-9358
DOI - 10.14236/ewic/ease2010.10
Subject(s) - outsourcing , vendor , protocol (science) , sort , context (archaeology) , outcome (game theory) , offshore outsourcing , process management , computer science , systematic review , software development , software , process (computing) , knowledge process outsourcing , business , knowledge management , database , marketing , alternative medicine , biology , political science , programming language , operating system , medicine , mathematics , pathology , law , mathematical economics , paleontology , medline
CONTEXT - Trust plays a vital role in establishing and maintenance of the outsourcing relationships between client and vendor organisations. OBJECTIVE - This paper aims to review the literature in a systematic way to identify the factors that can have a positive impact on trust building and its maintenance between the clients and vendors organisations in the context of offshore software outsourcing relationships. METHOD - We have developed a systematic literature review (SLR) protocol for software outsourcing relationships trust (SORT). We are in the process of implementing the protocol for SORT. EXPECTED OUTCOME - The anticipated outcome of this review will be a list of factors which can play an important role in the establishment and maintenance of trust in software outsourcing relationships.
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