Training AAC Users in User-Centred Design | Zendy

Annalu Waller | Zendy; Susan Balandin | Zendy; David O'Mara | Zendy; A. Judson | Zendy

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Training AAC Users in User-Centred Design

Author(s) -

Annalu Waller,

Susan Balandin,

David O'Mara,

A. Judson

Publication year - 2005

Publication title -

electronic workshops in computing

Language(s) - English

Resource type - Conference proceedings

ISSN - 1477-9358

DOI - 10.14236/ewic/ad2005.2

Subject(s) - usability , computer science , user centered design , augmentative and alternative communication , human–computer interaction , process (computing) , focus (optics) , engineering design process , design process , user experience design , multimedia , user requirements document , software engineering , engineering , work in process , psychology , mechanical engineering , operations management , physics , psychiatry , optics , operating system

User-centred design (UCD) with a focus on usability provides product developers with a design approach in which users are involved in every stage of the process: when gathering requirements; when evaluating alternative designs; and when evaluating interactive prototypes. The characteristics of people who use augmentative and alternative communication (AAC) make it difficult to follow a truly UCD approach, which in part may contribute to the high rejection of AAC devices. Training workshops have been delivered to introduce users and AAC professionals to the UCD process. Initial feedback indicates that they feel more empowered to evaluate systems and to engage in the design of new systems after attending the workshop.

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