The Effects of Emotional Intelligence on Interpersonal Facilitation of Managers and Supervisors: Empirical Findings from Public Sector Enterprises in Kerala | Zendy

Jils Baby Emmanue | Zendy; Santhosh. P. Thampi | Zendy

Open Access

The Effects of Emotional Intelligence on Interpersonal Facilitation of Managers and Supervisors: Empirical Findings from Public Sector Enterprises in Kerala

Author(s) -

Jils Baby Emmanue,

Santhosh. P. Thampi

Publication year - 2016

Publication title -

universal journal of management

Language(s) - English

Resource type - Journals

eISSN - 2331-9577

pISSN - 2331-950X

DOI - 10.13189/ujm.2016.040403

Subject(s) - facilitation , emotional intelligence , interpersonal communication , public sector , business , empirical research , psychology , public relations , empirical evidence , marketing , management , social psychology , economics , political science , economy , philosophy , epistemology

Research and discussions of EI predicted the possibility of the linkage between Emotional Intelligence skills and interpersonal facilitation. This study was conducted to examine empirically the extent to which Emotional Intelligence contributes to the interpersonal behaviours of managers and supervisors in Public Sector Enterprises in Kerala. The sample comprised of 500 respondents of which 243 were Managers and 257 were Supervisors in Public Sector Enterprises in Kerala. The data were analysed using SPSS 21 in which tools such as ANOVA, Correlation and Regression were applied. The results indicated that there is highly significant and positive relationship between Emotional Intelligence and interpersonal facilitation of managers and supervisors of Public Sector Enterprises in Kerala.

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