Effects of Service Quality on Customer Loyalty-A Case of Taiwanese Watson's Personal Care Stores
Author(s) -
Yu-Je Lee,
Peng-Hsiang Kao
Publication year - 2015
Publication title -
universal journal of management
Language(s) - English
Resource type - Journals
eISSN - 2331-9577
pISSN - 2331-950X
DOI - 10.13189/ujm.2015.030503
Subject(s) - watson , business , marketing , service quality , loyalty , personal care , loyalty business model , service (business) , advertising , computer science , medicine , family medicine , natural language processing
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