Open AccessNew Service Delivery Alternatives from the Automation of Knowledge with Virtual Assistants
Author(s) -
Francisco González Bree
Publication year - 2015
Publication title -
advances in economics and business
Language(s) - English
Resource type - Journals
eISSN - 2331-5075
pISSN - 2331-5059
DOI - 10.13189/aeb.2015.031004
Subject(s) - automation , service delivery framework , service (business) , business , computer science , knowledge management , process management , operations management , engineering , marketing , mechanical engineering
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