Open AccessBershca: bringing chatbot into hotel industry in Indonesia
Author(s) -
Dennis Gunawan,
Farica Perdana Putri,
Hira Meidia
Publication year - 2020
Publication title -
telkomnika
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.258
H-Index - 23
eISSN - 2302-9293
pISSN - 1693-6930
DOI - 10.12928/telkomnika.v18i2.14841
Subject(s) - chatbot , computer science , customer satisfaction , profit (economics) , world wide web , marketing , business , economics , microeconomics