Open AccessThe measurement of maturity level of information technology service based on COBIT 5 framework
Author(s) -
Lanto Ningrayati Amali,
Muhammad Rifai Katili,
Sitti Suhada,
Lillyan Hadjaratie
Publication year - 2020
Publication title -
telkomnika
Language(s) - English
Resource type - Journals
eISSN - 2302-9293
pISSN - 1693-6930
DOI - 10.12928/telkomnika.v18i1.10582
Subject(s) - cobit , maturity (psychological) , scope (computer science) , process management , service (business) , documentation , business , service level , computer science , information technology , capability maturity model , service integration maturity model , operations management , corporate governance , knowledge management , marketing , engineering , finance , psychology , developmental psychology , software , programming language , operating system