Open AccessIntegrating Chaotic Perspective and Behavioral Learning Theory into a Global Pandemic Crisis Management Framework for Hotel Service Providers
Author(s) -
Dung Le,
Giang Phi,
Truc H. Le
Publication year - 2021
Publication title -
service science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.624
H-Index - 14
eISSN - 2164-3962
pISSN - 2164-3970
DOI - 10.1287/serv.2021.0282
Subject(s) - crisis management , pandemic , service provider , marketing , alliance , business , service (business) , public relations , order (exchange) , covid-19 , perspective (graphical) , knowledge management , economics , management , political science , computer science , medicine , disease , finance , pathology , artificial intelligence , law , infectious disease (medical specialty)
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