Open AccessCustomer Satisfaction as Mediator Between Website Service Quality and Repurchase Intention: An Emerging Economy Case
Author(s) -
Urvashi Tandon,
Ravi Kiran,
Ash Narayan Sah
Publication year - 2017
Publication title -
service science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.624
H-Index - 14
eISSN - 2164-3962
pISSN - 2164-3970
DOI - 10.1287/serv.2016.0159
Subject(s) - business , customer satisfaction , service quality , personalization , marketing , context (archaeology) , quality (philosophy) , dimension (graph theory) , usability , service (business) , advertising , computer science , paleontology , philosophy , mathematics , epistemology , human–computer interaction , pure mathematics , biology
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