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A VSA-SS Approach to Healthcare Service Systems the Triple Target of Efficiency, Effectiveness and Sustainability
Author(s) -
Marialuisa Saviano,
Clara Bassano,
Mario Calabrese
Publication year - 2010
Publication title -
service science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.624
H-Index - 14
eISSN - 2164-3962
pISSN - 2164-3970
DOI - 10.1287/serv.2.1_2.41
Subject(s) - service (business) , computer science , sustainability , corporate governance , health care , order (exchange) , process management , service design , service system , healthcare system , interpretation (philosophy) , knowledge management , management science , service provider , business , engineering , marketing , political science , ecology , finance , law , biology , programming language

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