Open AccessA Customer Liberation Manifesto
Author(s) -
Raymond P. Fisk
Publication year - 2009
Publication title -
service science
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 0.624
H-Index - 14
eISSN - 2164-3962
pISSN - 2164-3970
DOI - 10.1287/serv.1.3.135
Subject(s) - service (business) , perspective (graphical) , customer service , business , customer advocacy , marketing , manifesto , customer experience , computer science , service quality , political science , artificial intelligence , law
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