Open AccessBehavioral Operations: Past, Present, and Future
Author(s) -
Karen Donohue,
Özalp Özer,
Yanchong Zheng
Publication year - 2019
Publication title -
manufacturing and service operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 7.372
H-Index - 83
eISSN - 1526-5498
pISSN - 1523-4614
DOI - 10.1287/msom.2019.0828
Subject(s) - behavioral operations research , openness to experience , field (mathematics) , service (business) , business , process management , marketing , operations management , knowledge management , management science , computer science , psychology , engineering , social psychology , mathematics , pure mathematics
Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outco...
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