Evaluation of satisfaction with information system
Author(s) -
Nada Hrstić
Publication year - 2014
Publication title -
cardiometry
Language(s) - English
Resource type - Journals
ISSN - 2304-7232
DOI - 10.12710/cardiometry.2014.4.149150
Subject(s) - computer science , psychology
Methods The study was conducted on a sample of 29 medical professionals with secondary school qualification and higher expertise education (Bachelor of Science) by using the method of a structured questionnaire, which was anonymous. In addition to demographic data, the questions were aimed to find out the length of work experience, professional qualification and satisfaction and benefit of using the existing information program. Results 83% of employees were surveyed. Only one respondent was male, while the remaining respondents were women. A total 17/29 (58%) of respondents have the higher expertise education and 12/29 (41%) have the secondary school qualification. Most of the respondents (19/29; 66%) have more than 20 years of experience and are over 40 years of age. The majority of the respondents (20/29; 69%) have attended some IT course, and the majority (25/29; 86%) have a computer at home, which they commonly use for emailing (26/29; 98%), listening to music (24/29; 83%), education in medical contents (23/29; 79%), browsing the Internet and reading news (21/29; 72%), watching movies (20/29; 69%), and for browsing professional medical journals, preparation of articles and lectures (11/29; 40%). The existing information system is used by almost all respondents when entering patients data for examinations and cardiovascular diagnostics. Nurses and physical therapists rarely browse patients' findings (10/29; 35%), and use the IT system to write medical records very rarely (5/29; 17%). Only a quarter of respondents (7/29; 24%) considers the existing information system adapted to their daily work. A large number of respondents (23/29; 79%) find additional IT training and information system training necessary.
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