Open AccessTotal Quality Management in Service Sector: Case Study of Academic Libraries
Author(s) -
Sribatsa Pradhan
Publication year - 2014
Publication title -
journal of business and management sciences
Language(s) - English
Resource type - Journals
eISSN - 2333-4495
pISSN - 2333-4533
DOI - 10.12691/jbms-2-3a-4
Subject(s) - total quality management , quality (philosophy) , quality management , product (mathematics) , quality policy , service (business) , business , process management , service quality , knowledge management , computer science , marketing , philosophy , geometry , mathematics , epistemology