Open AccessPatients’ experiences of their healthcare in relation to their expectations and satisfaction: a population survey
Author(s) -
Ann Bowling,
Gene Rowe,
Martin McKee
Publication year - 2013
Publication title -
journal of the royal society of medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.38
H-Index - 81
eISSN - 1758-1095
pISSN - 0141-0768
DOI - 10.1258/jrsm.2012.120147
Subject(s) - ethnic group , medicine , patient satisfaction , family medicine , health care , population , white british , general practice , white (mutation) , outpatient clinic , demography , gerontology , nursing , biochemistry , chemistry , environmental health , sociology , anthropology , economics , gene , economic growth
To investigate patients' experiences of health services, and how these related to what they had expected to receive, and satisfaction with their care.
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