Provider management strategies of abnormal test result alerts: a cognitive task analysis | Zendy

Sylvia J. Hysong | Zendy; Monakshi Sawhney | Zendy; Lindsay Wilson | Zendy; Dean F. Sittig | Zendy; Donna Espadas | Zendy; Thomas R. A. Davis | Zendy; Hardeep Singh | Zendy

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Provider management strategies of abnormal test result alerts: a cognitive task analysis

Author(s) -

Sylvia J. Hysong,

Monakshi Sawhney,

Lindsay Wilson,

Dean F. Sittig,

Donna Espadas,

Thomas R. A. Davis,

Hardeep Singh

Publication year - 2010

Publication title -

journal of the american medical informatics association

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 1.614

H-Index - 150

eISSN - 1527-974X

pISSN - 1067-5027

DOI - 10.1197/jamia.m3200

Subject(s) - medical record , workaround , test (biology) , medical emergency , standardization , task (project management) , medicine , computer science , paleontology , biology , radiology , programming language , operating system , management , economics

Electronic medical records (EMRs) facilitate abnormal test result communication through "alert" notifications. The aim was to evaluate how primary care providers (PCPs) manage alerts related to critical diagnostic test results on their EMR screens, and compare alert-management strategies of providers with high versus low rates of timely follow-up of results.

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