Multimethod Evaluation of Information and Communication Technologies in Health in the Context of Wicked Problems and Sociotechnical Theory | Zendy

Johanna Westbrook | Zendy; Jeffrey Braithwaite | Zendy; Andrew Georgiou | Zendy; Amanda J Ampt | Zendy; Nerida Creswick | Zendy; Enrico Coiera | Zendy; R Iedema | Zendy

Open Access

Multimethod Evaluation of Information and Communication Technologies in Health in the Context of Wicked Problems and Sociotechnical Theory

Author(s) -

Johanna Westbrook,

Jeffrey Braithwaite,

Andrew Georgiou,

Amanda J Ampt,

Nerida Creswick,

Enrico Coiera,

R Iedema

Publication year - 2007

Publication title -

journal of the american medical informatics association

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 1.614

H-Index - 150

eISSN - 1527-974X

pISSN - 1067-5027

DOI - 10.1197/jamia.m2462

Subject(s) - sociotechnical system , context (archaeology) , computer science , management science , health care , knowledge management , healthcare system , order (exchange) , health informatics , information system , data science , engineering , political science , business , electrical engineering , biology , paleontology , finance , law

Few research designs look at the deep structure of complex social systems. We report the design and implementation of a multimethod evaluation model to assess the impact of computerized order entry systems on both the technical and social systems within a health care organization.

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