Reply to "e-Talking to Patients: Connecting with the Health Care Consumer"

We agree with Drs. Podichetty and Valley's observation that physician acceptance is critically important for patients to realize the benefits of the Internet portal. This is certainly the case for portals that increase patients' access to physicians, as with secure electronic messaging. The authors suggest that the younger, more affluent users of the PatientSite portal in our study reflect the demographics of the physicians who care for them.1 Unfortunately, our study did not address this provocative question directly. However, the demographic profile of …