Open AccessPatient satisfaction survey of a newly established footwear bank in a rehabilitation hospital
Author(s) -
Corkhill Christine,
Eastham Adrian
Publication year - 2011
Publication title -
journal of foot and ankle research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.763
H-Index - 39
ISSN - 1757-1146
DOI - 10.1186/1757-1146-4-s1-p10
Subject(s) - medicine , rehabilitation , patient satisfaction , rehabilitation hospital , physical therapy , physical medicine and rehabilitation , nursing
Twenty-eight of the fifty-five patients who had purchased footwear were able to be contacted for the questionnaire. Of these, 22 (79%) considered the shoes to be successful; 5 (18%) considered them somewhat successful; 1 (3%) did not consider them successful, though still wore them some of the time. Eighteen (64%) did not have any troubles with the shoes. Twenty-six (93%) are currently still wearing the shoes; 10 of the 28 (36%) wore the shoes all the time; 6 (21%) wore them most of the time; 10 (36%) wore them some of the time; 2 (7%) never wore them. Twenty-six of the 28 (93%) patients were happy with the service. Conclusion The Footwear Bank was established in response to patients’ needs and aimed to improve health. While this survey is small in size and does have limitations, the responses overall were positive and indicate that it has been successful. There were no reports of shoes wearing out or physical faults developing from wear and tear, indicating that the shoes are of good quality.