Sensemaking Reconsidered: Towards a broader understanding through phenomenology
Author(s) -
Jörgen Sandberg,
Haridimos Tsoukas
Publication year - 2020
Publication title -
organization theory
Language(s) - English
Resource type - Journals
ISSN - 2631-7877
DOI - 10.1177/2631787719879937
Subject(s) - sensemaking , typology , epistemology , conceptualization , perspective (graphical) , phenomenology (philosophy) , sociology , psychology , knowledge management , computer science , philosophy , artificial intelligence , anthropology
We develop a typology of sensemaking in organizations that reconsiders existing sensemaking research by providing a more coherent and integrative conceptualization of what defines sensemaking and how it is connected with organizing. Drawing on existential phenomenology, we make the following core claims: (1) sensemaking is not a singular phenomenon but comprises four major types: immanent, involved-deliberate, detached-deliberate, and representational sensemaking; (2) all types of sensemaking originate and take place within specific practice worlds; (3) the core constituents of sensemaking within a practice world (sense–action nexus, temporality, embodiment, and language) are played out differently in each type of sensemaking. Furthermore, we elaborate the links between sensemaking and organizing, focusing especially on the connections between types and levels of sensemaking, and the consequences of sensemaking outcomes for organizing. Finally, we discuss how the typology contributes to the existing sensemaking perspective, outline methodological implications, and suggest ways of advancing sensemaking research.
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