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When Is My Care Team Rounding? A Simple Signage Intervention to Increase Awareness of Rounding Times
Author(s) -
Aater Qureshi,
Anu Vats,
Nyasia Jenkins,
Andressa Sleiman,
Miis Akel,
Brian D. Tran,
Alfeil Felipe,
Christie Ger,
Meredith Wicklund,
Katharina M. Busl,
Jacqueline Baron-Lee
Publication year - 2021
Publication title -
journal of patient experience
Language(s) - English
Resource type - Journals
eISSN - 2374-3743
pISSN - 2374-3735
DOI - 10.1177/23743735211007358
Subject(s) - intervention (counseling) , rounding , signage , psychological intervention , medicine , multidisciplinary approach , confidence interval , health care , family medicine , psychology , nursing , computer science , art , social science , sociology , visual arts , operating system , economics , economic growth
Patient and caregiver awareness of multidisciplinary rounds (MDR) times, and their subsequent involvement in MDR, aids in decreasing adverse health outcomes, reducing average length of stay, and increasing satisfaction. The objective of this study was to increase patient and caregiver awareness of MDR times using signage interventions and to assess the state of rounding processes with patient and caregiver satisfaction pre- and post-intervention. We administered survey questions to assess MDR interaction and awareness regarding MDR times. Patient and caregiver awareness of rounding times increased significantly by 25.87% ( P = .0043) post-intervention. Although patients’ confidence in the physician remained largely unchanged after the intervention due to high initial confidence levels, MDR satisfaction metrics increased slightly post-intervention. Thus, our signage intervention increased rounding time awareness in the MDR process.

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