The Relationship Between Information Technology Capabilities, Organizational Intelligence, and Competitive Advantage | Zendy

Fawwaz Tawfiq Awamleh | Zendy; Ahmet Ertugan | Zendy

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The Relationship Between Information Technology Capabilities, Organizational Intelligence, and Competitive Advantage

Author(s) -

Fawwaz Tawfiq Awamleh,

Ahmet Ertugan

Publication year - 2021

Publication title -

sage open

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.357

H-Index - 32

ISSN - 2158-2440

DOI - 10.1177/21582440211015201

Subject(s) - competitive advantage , competitive intelligence , knowledge management , business , information technology , process (computing) , empirical evidence , macro , marketing , computer science , philosophy , epistemology , programming language , operating system

This study aimed to identify the mediating role of organizational intelligence between information technology capabilities and competitive advantage. The data were collected from a sample of 224 employees of various managerial positions in e-commerce companies in Jordan. Process macro v3.5 was applied to process data collected. The study concluded that information technology capabilities and organizational intelligence play an essential role in raising and improving competitive advantage and responding to business environmental changes. Empirical evidence indicated a need to develop information technology capabilities via organizational intelligence due to its positive impact on competitive advantage.

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