Human Resource Outsourcing Success | Zendy

Hasliza Abdul Halim | Zendy; Elaine Ee | Zendy; T. Ramayah | Zendy; Noor Hazlina Ahmad | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

Human Resource Outsourcing Success

Author(s) -

Hasliza Abdul Halim,

Elaine Ee,

T. Ramayah,

Noor Hazlina Ahmad

Publication year - 2014

Publication title -

sage open

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.357

H-Index - 32

ISSN - 2158-2440

DOI - 10.1177/2158244014545475

Subject(s) - outsourcing , general partnership , business , knowledge process outsourcing , context (archaeology) , human resources , quality (philosophy) , service quality , service (business) , business administration , human resource management , marketing , resource (disambiguation) , knowledge management , operations management , management , economics , finance , computer science , paleontology , philosophy , epistemology , biology , computer network

The existing literature on partnership seems to take therelationship between partnership quality and outsourcing success for granted. Therefore,this article aims at examining the role of service quality in strengthening therelationship between partnership quality and human resource (HR) outsourcing success.The samples were obtained from 96 manufacturing organizations in Penang, Malaysia. Theresults showed that partnership quality variables such as trust, business understanding,and communication have significant positive impact on HR outsourcing success, whereas ingeneral, service quality was found to partially moderate these relationships. Therefore,comprehending the HR outsourcing relationship in the context of service quality mayassist the organizations to accomplish HR outsourcing success by identifying areas ofexpected benefits and improvements

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research