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This study examines the ways in which and reasons why the remaining Member States of the European Union, the EU 27, communicated about Brexit on the most popular social media in politics – Twitter, by drawing on a multi method examination of UK-based EU 27 diplomatic entities’ Twitter practices during the process of Brexit negotiations. The findings suggest that the EU 27 maintained message consistency on the topic of Brexit on Twitter, supporting the EU’s negotiating position, demonstrating internal cohesiveness and potentially contributing to the EU’s effectiveness in the Brexit negotiations. Our study also reveals that the framing of Brexit on Twitter was deliberate and strategic, but with a range of different motivations behind the promotion of certain frames. Finally, Twitter is seen by diplomats as a tool conducive to meeting public diplomacy’s aim of relationship-building, but not one to be used for advocacy and influencing interpretation of controversial Brexit issues.

Framing #Brexit on Twitter: The EU 27’s lesson in message discipline?