Implementing a Community-Based, Service Coordination and Delivery Intervention With Urban, Minority Parents | Zendy

Ferguson Kristin M. | Zendy; Ziemer Kelly L. | Zendy; Celada M. | Zendy; Oviedo Sofia | Zendy; Ansbrow Jacqueline | Zendy

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Implementing a Community-Based, Service Coordination and Delivery Intervention With Urban, Minority Parents

Author(s) -

Ferguson Kristin M.,

Ziemer Kelly L.,

Celada M.,

Oviedo Sofia,

Ansbrow Jacqueline

Publication year - 2018

Publication title -

research on social work practice

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.641

H-Index - 63

eISSN - 1552-7581

pISSN - 1049-7315

DOI - 10.1177/1049731516675477

Subject(s) - outreach , agency (philosophy) , social capital , service delivery framework , intervention (counseling) , human services , service learning , social work , community organization , service (business) , program evaluation , public relations , human capital , psychology , medical education , sociology , business , nursing , political science , economic growth , medicine , pedagogy , marketing , public administration , social science , economics

Purpose: The purpose of this pilot study was to evaluate the influence of a community-based, service-coordination and delivery intervention (CONNECT Program) on urban, minority parents’ human capital, financial capital, community social capital, and service utilization.Method: This study used a pre–posttest single group design and mixed methods as well as incorporated principles of community-based research. Peer outreach workers engaged 80 urban, minority parents living in Manhattan (New York City) in the CONNECT Program, which offered them referrals to formal agency services and informal community supports as well as psychoeducational workshops on varied topics.Results: Findings from paired-samples t -tests indicate that at follow-up, 49 participants displayed significant improvements after 12 months in their education, neighborhood trust, service use, and problem resolution.Discussion: Findings suggest that CONNECT was feasible within the agency and community. Moreover, CONNECT was associated with higher human and community social capital as well as service utilization outcomes.

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