Open AccessManaging Health and Well-Being in SMEs through an Adviceline: A Typology of Managerial Behaviours
Author(s) -
Raffaella Valsecchi,
Neil Anderson,
Maria Balta,
John Harrison
Publication year - 2021
Publication title -
work, employment and society
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.027
H-Index - 79
eISSN - 1469-8722
pISSN - 0950-0170
DOI - 10.1177/09500170211015113
Subject(s) - typology , work (physics) , business , psychological intervention , knowledge management , small and medium sized enterprises , public relations , small business , marketing , psychology , sociology , political science , computer science , engineering , mechanical engineering , finance , psychiatry , anthropology
Despite evidence supporting the application of health and well-being policies and practices in the workplace, small and medium-sized enterprises (SMEs) still struggle to manage health at work. To address this gap, this research explores the role of a new occupational health (OH) adviceline assisting and managing health at work within SMEs. From our qualitative data we develop a typology of managerial response patterns, which can be summarised into four behavioural types: business case behaviour, social model behaviour, protective behaviour, and avoidant behaviour. The study posits that both the business case and the social justice arguments need to be acknowledged while implementing and managing health and well-being initiatives in SMEs. However, the combination of these two models is very difficult to achieve, and in addition to an OH adviceline, other interventions need to be implemented to support SMEs.