Open AccessService Quality Perception’s Effect on Customer Satisfaction and Repurchase Intention
Author(s) -
Nugroho Bani Ismoyo
Publication year - 2017
Publication title -
european business and management
Language(s) - English
Resource type - Journals
eISSN - 2575-5811
pISSN - 2575-579X
DOI - 10.11648/j.ebm.20170303.11
Subject(s) - service quality , customer satisfaction , mediation , structural equation modeling , perception , marketing , psychology , value (mathematics) , business , advertising , population , sample (material) , service (business) , mathematics , statistics , medicine , sociology , social science , chemistry , environmental health , chromatography , neuroscience
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