FUTURE OF EUROPEAN STANDARDIZATION: EUROPEAN STANDARDS FOR SERVICES | Zendy

Fatma Müge Algan | Zendy

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FUTURE OF EUROPEAN STANDARDIZATION: EUROPEAN STANDARDS FOR SERVICES

Author(s) -

Fatma Müge Algan

Publication year - 2014

Publication title -

deleted journal

Language(s) - English

Resource type - Journals

ISSN - 1304-8783

DOI - 10.11611/jmer249

Subject(s) - standardization , european commission , business , work (physics) , service (business) , european union , commission , tertiary sector of the economy , accounting , marketing , economic policy , finance , political science , engineering , law , mechanical engineering

Standardization is an important tool for achieving economic growth and competitiveness, increasing employment and development of new sectors. Service sector is an emerging market with its large economic volume. European standards for services have a major importance to improve service sector throughout the Europe and to boost the single market for services. This article introduces benefits of standards for industry, growth and SMEs and introduces standardization work of European Commission and European Standards Organisations on services and offers standardization of public services in the light of Citizen Charters.

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