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Every recognized hospital’s patient management unit (PMU) has focused its efforts on improving clinical patient care, with a process approach, analyzing it from adult emergency overcrowding to prolonged stays in clinical services. It is generating many patients waiting for beds in the emergency service. The PMU does not have a business intelligence (BI) platform that provides information in real-time, generating a blind browsing problem. The purpose is to demonstrate the need for a BI platform using Artificial Intelligence (AI) to analyze in real-time the relevant information for decision making. The methodology consists of analyzing qualitative and quantitatively the statistics of the last three years, both from the emergency service and from the clinical services. This study shows that the saturation of the emergency service responds to the number of patients waiting for beds, which interferes with outpatient care. The projections for 2020 underestimated the demand, and the efforts to open hospital beds and home hospitalization quotas allowed to shovel said excess demand. The average stay numbers continue to increase, as does the number of hospitalized patients for emergencies, generating a progressive growth in demand. It is necessary to have a BI system adapted with AI to perform real-time analysis of the GRD, to be able to act during hospitalization and not afterward.

Learning Methods of Business Intelligence and Group Related Diagnostics on Patient Management by Using Artificial Dynamic System