Development of an E-Commerce Chatbot for a University Shopping Mall | Zendy

Victoria Oguntosin | Zendy; Ayobami Olomo | Zendy

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Development of an E-Commerce Chatbot for a University Shopping Mall

Author(s) -

Victoria Oguntosin,

Ayobami Olomo

Publication year - 2021

Publication title -

applied computational intelligence and soft computing

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.371

H-Index - 10

eISSN - 1687-9732

pISSN - 1687-9724

DOI - 10.1155/2021/6630326

Subject(s) - chatbot , python (programming language) , computer science , world wide web , covenant , the internet , shopping mall , e commerce , process (computing) , programming language , business , advertising , philosophy , theology

Chatbots have been used in many fields ranging from education to healthcare and are also used in e-commerce settings. This research aims at developing a web-based chatbot called Hebron for the Covenant University Community Mall. The chatbot is developed using Python and React.js as the programming languages and MySQL (Structured Query Language) server as the database to give a structure to the e-commerce datasets and Admin Portal process. The e-commerce chatbot application for Covenant University Shopping Mall (CUSM) seeks to provide an easy, smart, and comfortable shopping experience for the Covenant University Community.

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