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The paper aims to build a hybrid personalized multicriteria model in the Indian transportation industry to identify the most feasible transport mode suitable for commuters’ customized preferences. A hybrid multicriterion model, i.e., Fuzzy Analytical Hierarchy Process (AHP), was used to compute the criteria weights, which were subsequently analyzed by three approaches, namely, Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), Fuzzy TOPSIS, Evaluation Based on Distance from Average Solution (EDA), and Interpretive Ranking Process (IRP). The case of an Indian metropolitan city, Hyderabad, is taken to illustrate the proposed approach. The paper highlights the following transport modes: metropolitan train (unconventional mode) and conventional modes such as the car, public bus transport, and bikes for Hyderabad. Furthermore, sensitivity analysis is performed to identify the consistency in ranking with variation in weights, and the Ensemble Ranking and transportation experts validate the rankings.

An Intelligent Framework for Analyzing the Feasible Modes of Transportation in Metropolitan Cities: A Hybrid Multicriteria Approach