IoT‐Based Smart Management of Healthcare Services in Hospital Buildings during COVID‐19 and Future Pandemics

The paper aims to design and develop an innovative solution in the Smart Building context that increases guests’ hospitality level during the COVID-19 and future pandemics in locations like hotels, conference locations, campuses, and hospitals. The solution supports features intending to control the number of occupants by online appointments, smart navigation, and queue management in the building through mobile phones and navigation to the desired location by highlighting interests and facilities. Moreover, checking the space occupancy, and automatic adjustment of the environmental features are the abilities that can be added to the proposed design in the future development. The proposed solution can address all mentioned issues regarding the smart building by integrating and utilizing various data sources collected by the internet of things (IoT) sensors. Then, storing and processing collected data in servers and finally sending the desired information to the end-users. Consequently, through the integration of multiple IoT technologies, a unique platform with minimal hardware usage and maximum adaptability for smart management of general and healthcare services in hospital buildings will be created.