Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns | Zendy

Lili Ren | Zendy; Yong He | Zendy; Houfei Song | Zendy

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Price and Service Competition of Dual-Channel Supply Chain with Consumer Returns

Author(s) -

Lili Ren,

Yong He,

Houfei Song

Publication year - 2014

Publication title -

discrete dynamics in nature and society

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.264

H-Index - 39

eISSN - 1607-887X

pISSN - 1026-0226

DOI - 10.1155/2014/565603

Subject(s) - dual (grammatical number) , supply chain , channel (broadcasting) , competition (biology) , business , industrial organization , service (business) , microeconomics , computer science , marketing , economics , telecommunications , art , ecology , literature , biology

Products returned by consumers are common in the retail industry and result in additional costs to both the manufacturer and the retailer. This paper proposes dual-channel supply chain models involving consumer returns policies. Also, the price and service competition between retail channel and direct channel is considered in the models. According to the models, we analyze the optimal decisions in both centralized and decentralized scenarios. Then we design a new contract, coordinate the dual-channel supply chain, and enable both the retailer and the manufacturer to be a win-win

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